Things to consider before choosing your remapping company
All remaps are performed by an IMI Certified Advanced Remapper and Trainer. Our independent review reputation with Google is second to none. We aim to be open and honest, and to advise our customers as if their vehicle were our own. Please take the time to read the following before you decide who to trust your valuable vehicle with.
Why is IMI Certification Important?
The Institute of the Motor Industry (IMI) provides courses and certification to ensure motoring professionals provide services that meet good standards or quality and service. Choosing a remapper that is certified, preferably to advanced standards, ensures the person that carries out your remap has met IMI requirements and cares about the quality of the work they perform.
What else do I need to be careful of in choosing a remap company?
Some companies do not provide safe, quality, customised maps, and do not use leading remapping equipment. This keeps their costs down but is risky for your ECU, and is likely to provide you with a poor map that is not specifically designed for your car. Other companies believe that a high price gives the illusion of higher quality, whereas in reality they're just plain expensive! There are genuine examples of companies charging seven or eight times our price for work we actually perform on their behalf. We provide the same job to direct customers at a fraction of their prices.
Mappers using generic files and unsupported devices for sale on the web should be avoided at all cost. We've seen too many customers with troubles after a bad experience from a spare-time tuner that bought their equipment and disk full of files from eBay. No wonder they can offer cheap remaps! Also, we sometimes see cars that have already been remapped, but with low quality maps we can significantly improve on. Remember - every remap we perform is customised for your engine and only for your engine.
What security can I look for?
While we cannot generalise, you should be cautious using companies that do not provide an address or a landline number. We have heard of 'drive-off' remappers that use cheap equipment, create a problem, then just drive off into the sunset and won't answer subsequent calls from their customers. Do they have motor trade and liability insurance? You'd be surprised how many don't.
How do I know the remapper understand my needs?
It is essential to talk to them. Check the quality of their reply if you contact them via e-mail or text. See if they have the time, knowledge and motivation to answer your questions clearly and enthusiastically.
What if my car is under warranty?
Many remapping companies don't care if your vehicle is under warranty or not. So long as they do the remap and make some money they're happy. There is no single right and wrong answer about the 'safety' of remapping a vehicle under warranty. Some can still be remapped without trace, and some will alert the main agent the second diagnostics has been plugged in. Call your potential remapper. Here at ExpertTuning we have solutions that will avoid alerting main agents to our solutions.
If in doubt - ask
We can't stress enough again how important it is for you to call the company you are considering for a remap to see how well they understand your requirements and how clearly they address your questions or concerns. Your vehicle is a valuable asset. You should be confident that the person or company remapping it know their stuff, and that you can depend on them for quality work and good customer care.
Tel: 01883 341774
Mob: 07525 479932
Surrey CR3 5AE